7. Right of return
The customer has the right within a period of 30 days to revoke the conclusion of the contract without giving reasons and to return the goods. The delivered goods are to be returned undamaged, functional, complete and in perfect original packaging. If the above conditions are not met, we will charge a processing fee of CHF 50. The right of return begins when the customer receives the goods. This also bears the costs of the return. Any repairs will be invoiced to the customer by Coufal. If the customer has returned the goods correctly and on time, he will receive a credit note from Coufal or, if requested, a replacement delivery.